Terms & Conditions

SMS Terms & Conditions

These SMS Terms and Conditions (“Terms”) govern your participation in the Victory Energy SMS messaging program. By opting in, you agree to these Terms in full.

1. Program Description

Victory Energy operates an SMS messaging program to communicate with customers, prospects, and interested parties. By opting in, you may receive the following types of messages:

Appointment reminders and scheduling confirmations
Service updates and account notifications
Order alerts and delivery status updates
Promotional offers, special deals, and company announcements
Energy plan information, rate updates, and enrollment confirmations
Customer support follow-ups and responses to your inquiries
Messages sent using automated technology

2. How to Opt In

You may opt in to our SMS program by texting START in response to our messaging, or by providing your mobile number and affirmative consent through any other authorized channel.

By providing your mobile phone number and opting in, you consent to receive recurring automated marketing and informational text messages from Victory Energy at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.

3. Messaging Frequency

Messaging frequency may vary. You may receive recurring automated messages depending on your account activity, appointments, and preferences. Message volume may increase during promotional periods.

4. Message and Data Rates

Message and data rates may apply. Standard carrier messaging rates may be charged by your mobile carrier for each SMS message sent or received. Victory Energy is not responsible for any charges applied by your wireless carrier.

5. How to Opt Out

To opt out at any time, text STOP to any message you receive from us. After texting STOP, you will receive a one-time confirmation message and no further SMS messages will be sent to your number. You may re-enroll at any time by opting in again. Alternative opt-out requests may also be submitted through our customer support channels.

6. How to Get Help

For assistance, text HELP to any message you receive from us. Alternatively, you may visit our website at https://www.victoryenergy.us, call us at 888-337-8257, or email [email protected]. Residents of certain states may have additional privacy rights under applicable law.

7. Supported Carriers

Our SMS program is available on all major U.S. wireless carriers, including but not limited to AT&T;, Verizon, T-Mobile, Sprint, and others. Carrier support may vary and carriers are not liable for delayed or undelivered messages.

8. Limitations of Liability

Victory Energy is not liable for delays or failures in the receipt of SMS messages, errors in message delivery, or any damages arising from your participation in the SMS program. This program is provided on an “as-is” basis.

9. Privacy

Your use of our SMS program is also governed by our Privacy Policy, available at www.victoryenergy.us/privacy-policy. We do not share your SMS consent or phone number with third parties for marketing purposes.

10. Changes to These Terms

We may update these Terms at any time. Continued participation in our SMS program after changes are posted constitutes your acceptance of the updated Terms.