Privacy Policy

Effective Date: June 24, 2026

Welcome to Victory Energy. This Privacy Policy explains how Victory Energy (“Victory Energy,” “Company,” “we,” “our,” or “us”) collects, uses, shares, and protects information obtained through our website and related services.

Victory Energy is operated by CR Solar LLC.

1. Information We Collect

Information You Provide Directly

When you interact with our website, forms, representatives, or opting in to our SMS program, we may collect information including:

Name

Email address

Phone/Mobile number

Property address

Utility provider information

Financing-related information

Communication preferences

Information submitted through forms, appointment requests, surveys, or customer support interactions

SMS Opt-in date, time, and the source through which you opted in

SMS Message interaction data, such as delivery status and opt-out requests

Any information you voluntarily submit via SMS replies

Records of SMS consent, including the specific method, form, webpage, or source through which consent was obtained

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device information

Website activity and browsing behavior

Referring URLs

Cookies and tracking technology data

Information from Third Parties

We may receive information from:

Marketing and lead generation providers

Advertising partners

Analytics providers

CRM and customer management platforms

Referral or strategic business partners

2. How We Use Information

We may use collected information to:

Respond to inquiries and provide customer support

Schedule consultations and appointments

Evaluate solar and energy project opportunities

Provide products and services

Process transactions and coordinate financing

Communicate regarding projects, promotions, or updates

Improve website functionality and customer experience

Analyze website usage and marketing performance

Detect fraud, misuse, or unauthorized activity

Comply with legal and regulatory obligations

We use the personal information collected through our SMS program for the following two purposes:

Transactional Communications

Appointment reminders

Installation updates

Service notifications

Customer support communications

Marketing Communications

Promotional offers

Special promotions

Referral programs

Company announcements

3. Communications Consent

By submitting information through our website, you expressly consent to receive communications from Victory Energy and its representatives via phone call, text message, and email, including through automated technology or prerecorded messages, regarding products, services, appointments, promotions, and project-related updates.

Consent is not a condition of purchase. Message and data rates may apply. You may opt out of marketing communications at any time by:

Following unsubscribe instructions in emails

Replying STOP to text messages

Contacting us directly

We may share your personal information with select third parties solely as necessary to operate and deliver our SMS program, including:

SMS platform and technology providers who transmit messages on our behalf (acting as service providers)

Cloud hosting and infrastructure providers who process data under confidentiality obligations

Legal authorities or regulators where required by applicable law or legal process

We do not sell, rent, or otherwise disclose SMS consent records or mobile phone numbers to third parties for their independent marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Financing and Energy Savings Disclosures

Financing options, approvals, rates, and terms are provided by third-party financing providers and remain subject to lender approval, underwriting requirements, and applicable program terms.

Estimated energy production, utility savings, incentives, rebates, tax credits, and other projected benefits are estimates only and may vary based on:

Utility rate changes

Weather conditions

System performance

Shading

Energy usage patterns

Equipment availability

Government or utility program modifications

Other site-specific or external factors

Victory Energy does not guarantee specific energy savings, production levels, or incentive outcomes unless expressly stated in a separate written agreement.

5. Sharing of Information

We may share personal information with:

Affiliates and related entities

Installation partners and subcontractors

Financing providers and lenders

Utility companies and permitting authorities

Service providers and vendors

Marketing, analytics, and advertising partners

Legal, regulatory, or governmental authorities when required

We do not sell personal information for monetary compensation. However, we may share information with service providers, marketing partners, and analytics providers for legitimate business purposes.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

Improve website functionality and performance

Analyze user activity and trends

Personalize content and advertising

Support remarketing and advertising campaigns

You may adjust your browser settings to reject cookies; however, certain website functionality may become limited.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy

Provide requested services

Comply with legal and regulatory obligations

Resolve disputes

Enforce agreements and policies

We retain your mobile phone number and SMS opt-in records for as long as you remain subscribed to our messaging program and for at least four (4) years after the last interaction or as otherwise required by law.

8. Data Security

We implement reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or wireless network is completely secure, and we cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Victory Energy is not responsible for the content, privacy practices, or policies of third-party websites.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

11. State Privacy Rights

Residents of certain states may have additional privacy rights regarding:

Access to personal information

Correction of inaccurate information

Deletion requests

Opting out of certain data-sharing practices

To exercise applicable rights, please contact us using the information below.

12. Accessibility

Victory Energy is committed to providing an accessible and user-friendly website experience. If you experience accessibility barriers or require assistance, please contact us.

13. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.